SÖRS Spring Water Terms and Conditions & Legal Requirements

1. Introduction

   These Terms and Conditions (“T&Cs”) govern your use of the SÖRS Spring Water website and the purchase of any products from us. By accessing and using this website, you agree to be bound by these T&Cs.

2. Mandatory Disclosure (ECTA Section 43)

   In compliance with the Electronic Communications and Transactions Act 25 of 2002 (ECTA), we provide the following mandatory disclosure information. This information must be clearly and conspicuously displayed on the website.

Detail	Requirement (ECTA Sec 43)	Information
Full Name	Supplier’s full name and legal status.	[Insert Full Registered Company Name] (Pty) Ltd
Registration Number	Supplier’s registration number.	[Insert Company Registration Number]
Physical Address	Physical address where the supplier receives legal service.	[Insert Physical Business Address]
Telephone Number	Supplier’s telephone number.	[Insert Contact Telephone Number]
Email Address	Supplier’s email address.	info@wearesors.com
Website Address	Supplier’s website address.	https://wearesors.com/
Main Business	Description of the main business.	E-commerce Retailer of Premium Bottled Spring Water
Membership	Membership of any self-regulatory or accreditation bodies.	[e.g., SANBWA (South African National Bottled Water Association) – Insert if applicable]
Pricing	Full price of goods, including transport costs, taxes, and other fees.	Prices are displayed on the product pages and finalized at checkout.
Payment Methods	Accepted payment methods.	[List accepted payment methods, e.g., Visa, Mastercard, EFT]
Security	Security procedures for payment and personal information.	[Briefly describe, e.g., Payment processing is secured by SSL encryption and handled by [Payment Gateway Name].]
T&Cs Location	Where the T&Cs can be viewed.	These T&Cs are available on this page and are provided before final transaction confirmation.
Returns/Refunds	Return, exchange, and refund policy.	See our separate Refund and Returns Policy for full details.
Dispute Resolution	Any dispute resolution code or body.	[Insert if applicable, e.g., South African Consumer Goods and Services Ombud]

3. Legal Requirements & Compliance

   3.1. Consumer Protection Act (CPA)
   We are committed to upholding your rights under the CPA. All products sold are subject to the implied warranty of quality, meaning they are reasonably suitable for the purpose for which they are generally intended, are of good quality, and are free of any defects.

   3.2. Product-Specific Compliance (Bottled Water)
   As a supplier of bottled water, we confirm that our product and its labeling comply with the Regulations Relating to All Bottled Waters (R. 718 of 2006) and the South African National Bottled Water Association (SANBWA) Standard (if applicable). Key information such as source, type of water, and mineral content is accurately reflected on the product label.

4. Product Information and Availability

• Product Description: We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the website are correct.
• Stock: All products are subject to availability. If we are unable to supply the goods, we will inform you as soon as possible and offer a full refund.

5. Payment
   We accept payment via [List accepted payment methods]. Payment must be received in full before any goods are dispatched.

6. Intellectual Property
   All content on this website, including text, graphics, logos, images, and the SÖRS brand identity, is the property of [Company Name] and is protected by South African and international copyright laws.

   By using this website, you acknowledge that you have read and understood these Terms and Conditions.